Booking Terms

  • A waiver must be signed prior to tour departure. Children under 18 a parent/guardian must sign on their behalf.
  • Cancellations made within 24hrs of departure time incur a 100% cancellation fee. Cancellations made with more than 24hrs notice incur an administration charge of 20% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
  • Paddlers must weigh no more than 120kg each or 190kg combined in a double kayak.
  • People under the influence of alcohol or drugs, will be refused to take part in the tour and no refunds will be given.
  • We reserve the right to transfer, cancel or alter the tour due to weather conditions or booking numbers.
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